1. Introduction

At Plushy.app ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or any other services we offer (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us, including:

Account Information: When you register for an account, we collect your name, email address, username, and password.
Profile Information: You may choose to provide additional information for your profile, such as a profile picture or biographical information.
User Content: We collect photos and images that you upload for transformation through our Services.
Payment Information: If you make a purchase, we collect payment information, which may include your credit card details, billing address, and other financial information. This information is processed by our payment processor and we do not store complete credit card information on our servers.
Communications: We collect information you provide when you contact us for customer support or communicate with us in any way.

2.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

Device Information: We collect information about the device you use to access our Services, including device type, operating system, unique device identifiers, and mobile network information.
Log Information: We collect log information when you use our Services, including access times, pages viewed, IP address, and the page you visited before navigating to our Services.
Usage Information: We collect information about your interactions with our Services, such as the features you use and the actions you take.
Location Information: We may collect information about your location if you give us permission to do so.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Services
Process and complete transactions, and send you related information
Transform your uploaded photos into plushy-style images
Respond to your comments, questions, and requests
Communicate with you about products, services, offers, promotions, and events
Monitor and analyze trends, usage, and activities in connection with our Services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience with our Services
Develop new products and services

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, protect the safety of our users or the public, or prevent fraud or illegal activity.
With Your Consent: We may share your information when you give us permission to do so.
Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You can request the deletion of your account and associated data by contacting us at chloe@plushy.app.

6. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us electronically.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you
The right to request that we update or correct inaccurate personal information
The right to request that we delete your personal information
The right to opt out of marketing communications

To exercise these rights, please contact us at chloe@plushy.app.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. International Data Transfers

We may transfer your personal information to countries other than the country in which you initially provided the information for the purposes described in this Privacy Policy. If we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice to you by email, through our Services, or by other means. Your continued use of our Services after the effective date of any update to the Privacy Policy will constitute your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at chloe@plushy.app.